Frequently Asked Questions
Q: How long will it take for my order to ship?
A: Orders typically ship within 2 -3 business days after they are placed. Shipping times may vary depending on your location and shipping method chosen at checkout.
|
USA |
3-5 business days |
USPS |
|
Canada |
4-14 business days |
Passport Global |
|
Australia |
4-14 business days |
Passport Global |
|
Western Europe (Belgium, Denmark, France, Germany, Italy, Monaco, Netherlands) |
4-14 business days |
Passport Global |
Q: How will my order be shipped?
A: Orders are shipped via standard ground shipping unless an expedited shipping option is selected at checkout.
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order has shipped. You can use this tracking number to track the status of your shipment online.
Q: What should I do if my order is damaged or missing items?
A: If your order is damaged or missing items, please contact our customer service team immediately at inquires@healthymixed.com so that we can assist you in resolving the issue.
Q: Do you ship internationally?
A: Yes, we ship to select international destinations. International shipping rates may vary depending on your location and the size of your order.
|
USA |
Canada |
Mexico |
|
Andorra |
Australia |
Belgium |
|
Denmark |
Finland |
France |
|
Germany |
Greece |
Iceland |
|
Indonesia |
Italy |
Liechtenstein |
|
Luxembourg |
Macau |
Malaysia |
|
Malta |
Monaco |
Netherlands |
|
New Zealand |
Norway |
Philippines |
|
Portugal |
South Korea |
Sweden |
|
Thailand |
United Kingdom** |
Vietnam |
Q: How much does shipping cost?
A: Shipping costs vary depending on your location and the size of your order. Shipping rates will be calculated at checkout.
Q: What is your return policy for shipped products?
A: We offer a 30-day refund policy for shipped products. If for any reason you are not satisfied with your purchase, please contact us at inquires@healthymixed. Please note that shipping costs are non-refundable.
Q: How can I contact customer service if I have a question or concern about my shipment?
A: You can contact our customer service team at inquires@healthymixed.com with any questions or concerns related to your shipment. We are available to assist you Monday through Friday from 9am to 5pm EST.